Profile approvals will need occur after every amendment made on your profile. This includes amendments to your your profile picture, additional picture, about me and about them section.

Once you have submitted the information, your request will be sent to our customer care team who will then review the changes and vet accordingly. This approval process is done  roughly 2 - 3 times a day ensuring every profile is as up to date as possible.


If checked and accepted, the changes will successfully be made to your profile.

If your changes have not been approved, you will be notified on your profile by a banner located at the top of the page stating the reason why your changes have not been accepted.


 You can select 'View suggestions' to view the reason and make any necessary changes to get your picture or information updated :)